DM, email or what’s app us …..

Contact us

e-mail: info@biebelcustoms.com
call or Whatsapp: 06 38 87 82 82
Instagram: @biebelcustoms

Common queries answered

Frequently asked Questions

We strive to deliver the item to you within 14 working days. Unfortunately, we depend on our carriers for this.

All sneakers are custom made, therefore we cannot allow returns. If an article is damaged or does not meet our quality requirements, we ask you to contact us.

After receiving your order, you will receive a track and trace code from one of our carriers. With this track and trace code you can track your order to your front door!

Biebel customs can best be reached via e-mail or Instagram DM. We aim to respond within 24 hours. However, sometimes it may be that it is sometimes busier than normal.

Unfortunately it is not possible to have your account deleted, because invoice data is linked to this.

No, everything can be customized. Feel free to contact us for the possibilities. 

Still need help?

Get in touch with Biebel!

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